Privacy Policy
Privacy Policy
This Privacy Policy explains how Tasweeqy handles account data, profile data, subscription data, analytics data, public listing content, and communications.
Last updated: August 28, 2026
1. Who this policy applies to
This policy applies to visitors, agency owners, freelancers, administrators, and anyone who accesses or interacts with Tasweeqy.
It covers data collected through the website, account workflows, listing setup, dashboard actions, profile pages, analytics events, support requests, and payment or subscription workflows.
2. Information we collect
- Account data such as name, email address, selected role, authentication status, country, and account settings.
- Profile data such as agency name, freelancer name, services, skills, biographies, locations, team members, portfolio items, social links, websites, email links, phone links, and WhatsApp links.
- Listing workflow data such as profile editing status, submitted date, reviewed date, reviewer details, approval status, rejection reason, completeness score, verification requests, premium plan status, and sponsored placement requests.
- Review data such as reviewer name, rating, review text, moderation status, owner response, timestamps, and abuse or report signals.
- Analytics data such as profile views, contact clicks, saved profiles, search filters, route visits, device/browser information, referrer, approximate region, and event timestamps.
- Subscription and billing workflow data such as plan type, payment status, manual invoice references, renewal status, refund status, and subscription payment references.
- Support and communication data such as messages you send to us, issue descriptions, attachments, and administrative notes.
3. Sources of information
We collect information directly from users when they register, submit forms, update profiles, request review, request verification, upgrade subscriptions, request sponsored placement, contact support, or interact with dashboards.
We collect some information automatically through platform logs, analytics events, browser storage, cookies or similar technologies, and security monitoring.
For automated subscription payments, we may receive limited payment status information from payment providers, but full card details should be handled by the payment provider and not stored directly by Tasweeqy unless expressly stated.
4. How we use information
- Create, authenticate, secure, and manage accounts.
- Create, publish, translate, display, moderate, update, suspend, or remove public profiles.
- Run directory search, filtering, SEO metadata, public profile pages, related profile recommendations, and sitemap entries.
- Manage subscriptions, payment status, Premium plan status, manual request invoice references, renewal status, refunds, and billing support.
- Provide profile analytics such as views and contact clicks.
- Review listings, reviews, verification requests, sponsored requests, abuse reports, and policy compliance.
- Improve reliability, accessibility, localization, performance, product quality, fraud prevention, and user experience.
- Comply with legal obligations, enforce agreements, prevent misuse, and protect the platform and users.
5. Public profile information
Published agency and freelancer profiles are public. Search engines, visitors, partners, and other third parties may access, index, cache, quote, or link to public profile pages.
Do not submit confidential business information, private client data, personal data you are not authorized to publish, or materials that should not be visible publicly.
If you remove or edit public content, previous versions may remain in backups, logs, search engine caches, screenshots, or third-party copies outside Tasweeqy's control.
6. Cookies, browser storage, and analytics
Tasweeqy may use cookies, browser storage, session storage, analytics events, or similar technologies to support authentication, preferences, language selection, saved actions, security, and product analytics.
Browser storage may help keep users signed in, remember language preferences, preserve saved actions, support account workflows, and improve platform reliability.
You can adjust browser settings to limit cookies or storage, but some features may stop working correctly.
7. Sharing information
We may share information with trusted service providers that help us host, store, secure, authenticate, analyze, email, bill, support, monitor, or operate the platform.
We may share information with payment service providers to process automated subscriptions, refunds, chargeback responses, and subscription payment status updates. Verification and sponsored placement invoice handling may be managed manually by Tasweeqy outside the portal.
We may disclose information if required by law, legal process, regulator request, contractual enforcement, safety needs, fraud prevention, rights protection, or platform integrity.
We do not sell personal data as a business model.
8. Retention
We keep data for as long as needed to provide the platform, maintain listings, manage subscriptions, resolve disputes, comply with obligations, enforce agreements, and maintain business records.
Public profile data may be retained while a profile is active, pending, suspended, archived, or reasonably needed for moderation and records.
Some logs, backups, financial records, and security records may be retained for longer periods where required or reasonably necessary.
9. Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No online service can guarantee absolute security. Users are responsible for keeping passwords secure, using trusted devices, and notifying us if they suspect unauthorized account access.
10. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection regarding certain personal data.
You may update profile and account information through available dashboard tools or contact support where self-service is unavailable.
Some requests may require identity verification, and some data may need to be retained for legal, security, billing, dispute, or legitimate business reasons.
11. Children
Tasweeqy is intended for business and professional use. It is not directed to children and should not be used by anyone who is not legally able to create a professional account or submit business information.
12. International processing
Tasweeqy serves users across the Middle East and may rely on service providers, hosting infrastructure, email providers, payment providers, analytics tools, and support tools in different countries.
Where applicable, we aim to handle personal data in line with mandatory privacy and consumer protection requirements that apply to our services.
13. Changes and contact
We may update this Privacy Policy from time to time. The updated date on this page indicates the current version.
Questions, correction requests, deletion requests, or privacy concerns should be sent to support@tasweeqy.com.
