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Refund Policy

Refund Policy

This policy explains how refunds, cancellations, rejected listings, billing errors, and annual subscription renewals are handled.

Last updated: August 13, 2026

1. Annual subscription model

Tasweeqy subscriptions are billed annually in advance. Freelancer plans are $9.99 per month billed annually. Agency plans are $19.99 per month billed annually.

Cancellation prevents the next renewal. Unless this Refund Policy says otherwise, cancellation does not automatically refund the current paid annual term.

2. Refunds we generally approve

Duplicate charges or clear billing errors.

A paid subscription that cannot be activated because of a technical issue caused by Tasweeqy and not resolved within a reasonable time after you notify us.

A first-time subscription refund requested within 14 days of payment if the profile has not yet been published and no featured or promotional benefit has been used.

A listing request rejected by Tasweeqy where you choose not to resubmit or cannot meet the listing requirements.

3. Refunds we generally do not approve

Non-use of an active subscription after the profile has been published or made available for publication.

Change of mind after the 14-day first-time refund window.

Dissatisfaction with visitor volume, leads, rankings, business outcomes, search-engine performance, or client decisions.

Removal, suspension, or rejection caused by inaccurate information, prohibited content, rights infringement, misuse, or violation of the Terms.

4. Partial refunds and credits

Tasweeqy may offer a partial refund or account credit at its discretion where a full refund is not required but a fair adjustment is appropriate.

Refunds are normally returned to the original payment method. Processing times may depend on the payment provider, bank, card network, and currency conversion rules.

5. How to request a refund

Contact support with your account email, subscriber name, plan type, payment date, invoice or transaction reference, and reason for the refund request.

We may ask for additional information to verify the account and payment.

Approved refunds are normally submitted for processing within 10 business days, though bank or payment provider timelines may vary.

6. Consumer rights

Nothing in this policy limits rights that cannot be waived under applicable consumer protection laws.

If a mandatory law gives you a stronger refund, repair, repeat-service, or cancellation right, that mandatory rule will apply.

Refund Policy | Tasweeqy